We've compiled a list of some of the technical terms used in relation to our Query Management System - please...Continue reading
Category: QMS Quick Start Guide
Using QMS – Process a Query
You will be notified by email whenever you are required to process a query. Look out for notification emails with...Continue reading
Using QMS – View Query
There are two ways to view a query in QMS: from a link in a notification email; and directly using...Continue reading
Using QMS – Add New Query
Queries, or whatever you choose to call them are the lifeblood of QMS, and the heart of QMS is the...Continue reading
Useful Filters
As the number of queries increases, you may find that you only want to see queries which are relevant to...Continue reading
The Main Query Screen
When you first login to QMS the Main Query Screen is displayed. It looks something like this: Completely configurable QMS...Continue reading
Login to QMS
You’ll find a QMS link in your Welcome email, on your corporate intranet, or in your browser bookmarks if you...Continue reading
Welcome to QMS
The first time you hear about QMS may be when a Welcome email appears in your Inbox. The Welcome email...Continue reading
How does QMS work?
It’s as easy as 1, 2, 3 - the basic principle is as follows: (words in italics are explained in...
What is QMS?
You may be reading this guide because you got an email welcoming you to our system – don’t panic! This...Continue reading