CASE STUDY

Global Food Ingredient Producer Reduces Risk During COVID

Summary

This global food ingredient producer saw major benefits after implementing PTW during COVID

Background

Our client, a global food ingredients manufacturer was facing significant challenges in managing their permit to work (PTW) processes, especially during the COVID-19 pandemic. The traditional paper-based system involved handling extensive paperwork and manually filing permits for auditing, which posed a risk of virus transmission among maintenance employees and contractors. Additionally, the system was cumbersome and prone to errors, making compliance with safety regulations more difficult.

Challenge

The primary challenges included:

  • Reducing Paperwork: The paper-based PTW system required extensive paperwork, which was time-consuming and inefficient to manage.
  • Minimizing COVID-19 Risks: Handling and signing physical permits increased the risk of COVID-19 transmission among employees and contractors.
  • Streamlining Audits: Manually filing and managing permits for auditing purposes was labor-intensive and error-prone, complicating compliance efforts.

Solution

To address these challenges, the  manufacturer decided to search for an electronic PTW system and went to market with their requirements. They chose to trial the Pisys PTW system, aiming to cut down on paperwork, reduce the risks associated with physical permit handling, and streamline their audit processes. They realised that a centrally managed and accessible system would return immediate benefits in processing speed but they needed to see how the Pisys system would fit their existing work practices.

Pisys replicated the existing forms, questions and workflows and worked to onboard the customer project team to thoroughly test the system over a period of months.

Trial Experience

During the trial, the Pisys PTW system proved to be highly effective. The manufacturer’s EHS Compliance Manager noted, “I would recommend Pisys PTW software to anyone who requires a paperless, auditable permit to work system that’s so easy to use.” The key benefits observed during the trial included:

  • User-Friendly Interface: The Pisys PTW system was found to be very user-friendly, making it easy for staff to adopt and use efficiently.
  • Excellent Traceability: The system provided excellent traceability of both previous and live permits across the site, which enhanced the transparency and accountability of PTW processes.
  • Remote Management: The ability to manage processes remotely was game-changing, especially during periods of remote working due to the pandemic.

Implementation and Support

The positive trial results led to the full implementation of the Pisys PTW system. Throughout the trial and implementation phases, the manufacturer received exceptional support from the Pisys team, ensuring a smooth transition from the paper-based system. As the company returned to a more on-site working pattern, they continued to see the advantages and potential future applications of the product.

Features of Pisys PTW

Pisys PTW is delivered on the cloud and can be accessed anywhere via a browser. Key features that support efficient PTW management include:

  • Comprehensive Permit Boards and Location Maps: These tools display the location, type, and status of all permits in a centralised, highly visible location, reducing the risk of errors related to simultaneous operations (SIMOPS).
  • Isolations Management Module: This module allows for safe and effective control of all isolations, ensuring that work can be conducted safely.
  • Contractor Management Suite: This feature helps ensure that third-party contractors have the appropriate certifications to undertake work, enhancing safety and compliance.
  • Handback Inspection Stage: This stage ensures that all work has been performed to a suitable standard before the permit is closed.

Customization and Integration

The Pisys PTW system is highly customisable by the end user and can easily be adapted to support existing processes. It accommodates various types of work, including:

  • Confined Space Entry: Managing entry into confined spaces safely.
  • Hot Work: Ensuring safety during operations that involve open flames or sparks.
  • Work at Heights: Providing controls and procedures for work conducted at elevated heights.

Reporting and Data Integration

The system also features a PowerBI interface for bespoke reporting and a full API that allows integration with third-party systems, if required. This integration capability enables seamless data exchange and enhances the overall efficiency of PTW processes.

Result

Implementing the Pisys PTW system led to significant improvements in the manufacturer’s PTW processes:

  • Enhanced Efficiency: The transition to an electronic system reduced the time and effort required to manage permits, streamlining the workflow.
  • Improved Safety: The system minimized the risk of COVID-19 transmission by eliminating the need for physical paperwork handling. It also enhanced overall safety by ensuring that permits were managed and tracked accurately.
  • Better Compliance: The system’s traceability and audit features simplified compliance with safety regulations and facilitated easier auditing.
  • Positive Feedback: Both internal staff and contractors found the system to be user-friendly and effective, contributing to higher adoption rates and improved morale.

FASTER

Processing

BETTER

Safety Protocols

IMPROVED

Contractor Management

Testimonial

I would recommend Pisys PTW software to anyone who requires a paperless, auditable permit to work system that’s so easy to use.

EHS Manager

Pisys Permit to work system is fully customisable and supports compliance with HSE/ISO/OHSAS Standards

It can be adapted to support your existing Control of Work or HSE Management System and is compatible with HSE Guidance on Electronic Permit to Work Systems, as per HSG250 and because existing control of work systems can be transferred onto PTW, set-up & training times are kept to a minimum. Our Permit to Work system integrates with the Action Tracker and Task Risk Manager modules of the Pisys 360 Suite.

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