Petfood manufacturer – Permit system is a ‘Pleasure to use’

Food Factory - photo by Walter Otto on Unsplash

This is the unedited statement of the main user of Pisys Permit to Work who had the system up and running in a matter of days. It has been especially useful during the Covid lockdown whether he has share the app over Teams with contractors to complete permit issue, hand back and sign-off remotely.

The Challenge

After being tasked to find and implement something to replace our dated paper based permit to work system, I did some research and found the Pisys website. I found their website very informative and compared to other solutions, they didn’t require contact details just to see a demonstration.

I was impressed with what I saw and decided to get in touch with them. I had a reply almost instantly. We had a quick conversation where I described the things I was looking for, and Pisys were able to provide nearly everything I was looking for. We arranged an MS Teams meeting so that the site stakeholders could see the demonstration and to meet the guys at Pisys, that went well, and we progressed to a hosted trial for our site. The steps required to get the trial up and running were explained clearly, and it allowed us to have a temporary solution up and running in very little time.

One of our requirements was to have the solution hosted onsite, again no problem, every step of the installation was straightforward and the support I received was perfect.

Now that we have the Pisys solution, we can have a paperless, auditable permit to work system that is a pleasure to use. During the Covid lockdown, we have been able to host a Teams meeting and go through the completion of a permit with a contractor whilst still maintaining social distancing. This method still allows for a meaningful conversation to take place without the pressure of needing to be too close to each other.

We have gone from a system that could take a while to complete causing delays in getting work done, to now having a solution that saves time, is auditable, user friendly and gives indication where work is being undertaken around the site therefore improving site safety. The feedback from contractors has been positive and they have been happy to use it when they come to site

All in all, I have found that my experiences of working with Pisys a great one, and look forward to the continued relationship we have.

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